Cricut Design Space Won’t Open? How To Clear Cricut Cache

June 24, 2022
/ Buying Guides General
/ By Faria Noor

Cricut Design Space Won’t Open? No worries… In this article, we will explain how to clear the Cricut cache in order to resolve this problem.

It is very common to experience issues when working with software, which halts our progress and wastes time. For example, you may find that your software or app is taking a long time to load or isn’t opening at all. You can usually resolve this issue by clearing the application cache.

In the same way, you should clear the cache from your application if Cricut Design Space does not load or displays a blank white screen. This article aims to explain in detail how to clear the cache on your Windows and Mac separately.

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What is a Cricut Design Space?

Cricut offers an app or software called Cricut Design Space. With the Cricut Design Space app, you can customize, modify, and even create your own projects using a variety of tools. This app offers more than 800 pre-designed projects, 75,0000 images, and over 400+ fonts that users can utilize to customize beautiful designs.

Amazingly, with Cricut Design Space, you can spice up your crafting game with tons of free designs. You simply need to choose a design, click the “Go Button”, and your Cricut machine will cut your chosen design.

Check out our article – What Can You Make With a Cricut Machine?【Complete Guide】

How Does The Cricut Design Space Work?

You use Cricut Design Space when you need to cut a customized design in your Cricut Machine. For this, you have to download the Cricut Design Space app in order to use your Cricut Machine. The Cricut Machine cannot operate without the Cricut Design Space app.

After you download the app, you need to connect your Cricut Machine with a PC or mobile phone via a cable or Bluetooth. Once you have chosen your favorite design in the Cricut Design Space app, you need to send it to your Cricut Machine through Bluetooth or USB. The next phase of the process is cutting, and you must know how to use the Cricut machine for perfectly cutting your designs.

Check out our article – How Do You Use a Cricut Machine? Step By Step Tutorial

Now that you understand what Cricut Design Space is and what features and tools it offers, let’s move on to our main topic; how to clear the Cricut cache. The following steps will explain how you can clear the cache on both Windows and Mac.

How To Clear Cricut Cache (For Windows Users)

Here are the steps you need to follow to clear the application cache on Windows:

1- Close the Cricut Design Space app on your Desktop.

2- Click on “File Explorer” to open it.

Credit: Cricut

3- Then click on “This PC” which is mentioned on the left-hand panel. After that, click on “Local Disk (C:)” and then you will see the “Users” folder. Double-click this folder to open it.

Credit: Cricut

4- When you open this folder, you will see another folder with the current user account name. (Every computer and user will have a different folder name).

Credit: Cricut

5- Then you have to double-click on the “cricut-design-space folder” to open it.

Credit: Cricut

6- Open the “LocalData” folder.

Credit: Cricut

7- You will see some files in this folder. Select all the given files and press “Shift+Delete” to permanently delete all those files.

Credit: Cricut

8- Then you will have to Launch your Cricut Design Space for Desktop. Open it and click on “View” which is given in the top left-hand corner. Then click “Force Reload”.

Credit: Cricut

9- This will clear the cache, and you won’t have any issues while using Cricut Design Space after that.

10- If you are still facing issues then you need to contact Cricut’s Member Care.

How To Clear Cricut Cache (For Mac Users)

Here are the steps you need to follow to clear the application cache on a Mac computer:

1- Close the Cricut Design Space app on your Mac computer.

2- Then open the Terminal. (Finder > Applications > Utilities > Terminal).

3- Then you have to type in the command: defaults write com.apple.finder AppleShowAllFiles YES

Credit: Cricut

4- After that, you will have to close the Terminal. Then press and hold the Option and Control key at the same time. Select “Finder” in the Dock and then click “Relaunch”.

Credit: Cricut

5- On the left-hand side of the Finder, select your hard drive.

Credit: Cricut

6- Then you will see the “Users” folder. Open this folder.

Credit: Cricut

7- Open the folder with your current user account name.

Credit: Cricut

8- Then you have to double-click on the “cricut-design-space folder” to open it.

Credit: Cricut

9- Open the “LocalData” folder.

Credit: Cricut

10- You will see some files in this folder. You will have to delete all these files. So, select them and move them to the Trash folder. You should then empty your Trash.

Credit: Cricut

11- Launch your Cricut Design Space app. Open it and click on “View” in the top left-hand corner. Then click “Force Reload”.

Credit: Cricut

12- This will clear the cache, and you won’t have any issues using Cricut Design Space after that.

13- If you are still facing issues then you need to contact Cricut’s Member Care.

Cricut Design Space: Blank White Screen (For Mac Computers)

If your Cricut design space shows a blank white screen, then clear the cache by following the steps mentioned above. But if the issue remains unresolved, then there are a few things you need to look at when launching the app.

Version: There may be a blank white screen when you launch the application if you are running Design Space for Desktop v6.11 or lower. Reinstall the latest version from design.cricut.com if your current version is 6.11 or lower. In case your issue is still not resolved, please see the information below;

Malware: When you continue to see a blank white screen; then your Cricut may be affected by malware issues that affect Cricut Design Space on some Mac computers. In the Cricut Design Space app, this malware will result in a blank white screen or a message stating “machine families not loaded”. In case troubleshooting does not resolve the issue, make sure your computer does not show fake certificates “Go Proxy untrusted MITM proxy INC” and “Self-signed root certificate”. Follow the steps below to check for these certificates.

Verify this on your Mac by following these steps:

1- First, you should open Safari and navigate to www.google.com.

2- Then you will see a padlock icon. Click on this icon.

Credit: Cricut

3- A window will be opened as shown in the picture below. Click on “Show Certificate”.

Credit: Cricut

4- Go to “Details” and click on the drop-down icon. You are experiencing a malware issue if you see “Go Proxy untrusted MITM proxy INC” in this section.

Credit: Cricut

5- Then you need to check the “self-signed root certificate”. Press “Command+Space” to open the computer’s “Keychain Access”. Find “Keychain Access” and open it. Then click on “Systems” to see a list of certificates. Click on “Apple” to see if you can find any malicious certificates. If you see a “Self-signed root certificate” as shown in the picture below, your computer may be infected with malware.

Credit: Cricut

Your network traffic, including your entered passwords, may be captured by a malicious 3rd party certificate if your computer displays any of these certificates. You should immediately contact Apple Support for further assistance.

Check Out This Video On YouTube That Explains How To Clear Your Cricut Cache

FAQ’s

1- What causes my Cricut Design Space to load slowly?

A slow internet connection is primarily responsible for the Design Space slowdown. To speed up uploads and downloads, the program requires a high-quality and steady internet connection. A second factor could be that you have opened several other programs or windows on your computer, which reduces RAM processing.

2- How to clear the Cricut cache?

Here are the steps you need to follow in order to clear your design space cache. Open .cricut-design-space folder> LocalData> select all files in LocalData > delete. Detailed instructions for these steps can be found in the article above.

3- Does Cricut Design Space allow you to erase?

Using the slice tool on canvas, you can easily erase images that you want to erase on the Cricut Design Space.

Final Thoughts

When you use software, you might encounter issues such as a cache or malware. However, you can save yourself time and energy if you follow proper instructions to resolve such problems. Hopefully, the information above will help you resolve your Cricut Design Space issues. As you work with Cricut Design Space, you will discover shortcuts and techniques that work for you. Thanks for picking out our article; Cricut Design Space Won’t Open? How To Clear Cricut Cache. Hopefully, it proves useful to you.

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